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LIST OF FAQs
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Definitions (3)
A standard pallet space is 1.17m long and 1.17m wide, being the size of a standard CHEP pallet.
A standard Ute has a tray length of 2.4m, allowing them to carry 2 pallets behind each other.
Any Truck has a tray width of 2.4m, allowing them to carry 2 pallets side by side.
Any partly used pallet space on a vehicle due to an oversized pallet will therefore be charged as a full pallet space.
The minimum chargeable pallet height is 1.0m.
The Volume [in cubic meters] is calculated by multiplying the Length x Width x Height [in meters]
Freight is not only charged by the dead weight, it is also charged by space (volume) it takes up. For that purpose a so called volume weight is calculated by multiplying the volume [in cubic meters] by a conversion factor.The freight will be charged on the larger of the two weights.
The conversion factor is 231 for freight within the Sydney Metro area and 333 for all other freight movements.
General (2)
Yes.
If the driver does not need his vehicle during that time and if our customer takes responsibility for any damages of theft.
Yes.
As long as the the job been booked in advance and we have confirmed a volunteer driver ?
Services (4)
After booking this type of service, our closest vehicle will pick up your goods and drive direct to the delivery destination.
Website (1)
Yes.
Please contact our customer service team for your logon details such as username and password. You can then change your initial issued password and also create additional logins with different access privileges for other people within your organisation.