Notes

DEFINITIONS

Services

 

.       our service time is counting from the later of:

  • when the job has been booked and
  • when the job is is ready for pickup
  • The service times below may be exceeded by unforeseen circumstances beyond our control.

Standard Sizes

.        Name               Length       Width

  • Bundle:                           <= 0.3m
  • Carton:                0.3m       0.3m
  • Printer Skid:        0.8m       0.6m
  • European Skid:   1.2m       0.8m      
  • Pallet:                  1.2m       1.2m 

Effective Weight     

  • is the greater of the actual weight and the cubic converted weight. (1 cubic meter = 333kg)

Boundaries

  • inner Sydney Metropolitan Area Bounded by: (Palm Beach, Mount-Kuring-Gai, South Windsor, St Marys, Prestons and Sutherland.)
  • outer Sydney Metropolitan Area Bounded by: (Palm Beach, Gosford, Windsor, Emu Plains, Campbelltown and Wollongong.)

Re-delivery Charges

  • A re-delivery charge is applicable, if a consignment can not be delivered, due to circumstances beyond our control.
24hrs

OVERNIGHT

Service Times

(within the inner Sydney Metropolitan Area)

  • Booking:    Booking must be received latest by 4:30 pm the previous working day.
  • Ready for pickup at 7:30 am the following business day
  • The receiver must accept delivery between 9 am and  5 pm, otherwise the job may be rolled over to the next business.
  • Pickup:      Any time, to allow delivery on time.
  • Delivery:   by the end of business (5pm) on the next business day.

Charges

  • Prices are calculated on a per item basis, depending on item weight, item volume and item dimensions.
  • A consignment will be charged, based on the number of pallet spaces needed on the truck tray.
  • pallets wider than 1.2m attract a surcharge of  100%
  • pallets longer than 1.2m attract a surcharge of  25% for every additional 0.3m
  • a late ready fee or early closing fee will be applied if the consignment is booked for later pickup or earlier delivery.
  • items exceeding any of the the limits below, will be charged at the next category.

.          Size                           max.Height    max. Weight

  • Carton or larger:                 0.3m              25kg
  • Printer Skid or larger:        0.6m             250kg
  • European Skid or larger:   0.9m             250kg
  • Pallet or larger:                   1.5m            500kg
  •                                               >1.5m     >   500kg  – surcharge
  •                                               >1.8m     >   750kg  – surcharge
  •                                               >2.1m    > 1,000kg  – surcharge
  •                                               >2.4m    > 1,250kg  – surcharge
Standard

STANDARD

Service Times

(within the inner Sydney Metropolitan Area)

  • Pickup:    Any time, to allow delivery on time.
  • Delivery: Loads <= 1 tonne will be delivered within 4.5 hours. Loads > 1 tonne will be delivered within 5.5 hours.
  • Consignments booked after 2pm or with a pickup or delivery window of one hour or less, have to be booked on a VIP service.
  • Consignments with a pickup or delivery window of  15 minutes or less, or outside normal business hours, have to be booked on a Direct service .

Charges

  • Prices are calculated based on total weight, total volume and maximum dimensions.
  • A consignment will be charged, based on the number of pallet spaces needed on the truck tray.
  • pallets wider than 1.2m attract a surcharge of  100%
  • pallets longer than 1.2m attract a surcharge of  25% for every additional 0.3m
  • for items over 25kg, a minimum height must be entered into the booking screen, based on the item size(see table below).

.          Size                  min.Height

  • Printer Skid or larger:        0.6m
  • European Skid or larger:   0.8m
  • Pallet or larger:                  1.0m                
VIP

VIP

Service Times

(within the inner Sydney Metropolitan Area)

  • Pickup: Any time, to allow delivery on time.
  • Delivery: Loads <= 1 tonne will be delivered within 2.5 hours. Loads > 1 tonne will be delivered within 3.5 hours.
  • Consignments with a pickup or delivery window of one hour or less, will also be charged on a VIP service.

Charges

  • Standard Service + 100% for <= 1,000kg effective weight and <= 2.7m long and <= 1.8m wide
  • Standard Service +    75% for   > 1,000kg effective weight   or     > 2.7m long   or     > 1.8m wide
  • Standard Service +    60% for   > 2,000kg effective weight  or     > 3.6m long and   > 0.3m wide
  • Standard Service +    60% for   > 4,000kg effective weight  or     > 4.0m long and   > 0.3m wide
Direct

DIRECT

Service Times

(within the inner Sydney Metropolitan Area)

  • Pickup: By the first available driver
  • Delivery:  Direct drive to the delivery destination.
  • Consignments with a pickup or delivery window of  15 minutes or less, or outside normal business hours, will also be charged as a Direct service .

Charges

  • Standard Service + 200% for <= 1,000kg effective weight and <= 2.7m long and <= 1.8m wide
  • Standard Service +  150% for   > 1,000kg effective weight   or     > 2.7m long   or     > 1.8m wide
  • Standard Service +    90% for   > 2,000kg effective weight  or     > 3.6m long and   > 0.3m wide
  • Standard Service +    90% for   > 4,000kg effective weight  or     > 4.0m long and   > 0.3m wide